
Lighting for All: How Lighting Supports Universal Design
The spaces we design and build must serve the needs of everyone, regardless of age, background, or identity. This is the principle at the heart of Universal Design: a philosophy that seeks to create environments, products, and experiences that are intuitive, accessible, and welcoming for all, without the need for adaptation or specialised interventions.
What is Universal Design?
Universal Design, also known as Inclusive Design, is not just about compliance or accessibility, it’s about creating environments that work for everyone from the outset. Originating from architecture and product design, it has since evolved into a multidisciplinary framework that is now widely embraced by designers and urban planners worldwide.
So, what role does lighting play? Whether in hospitals, schools, offices, or public buildings, lighting is more than a functional necessity. It shapes how people navigate, interact with, and feel within a space, which is why it’s a crucial element of Universal Design. From guiding movement and enhancing safety to creating comfort and supporting emotional wellbeing, lighting plays a pivotal role in making spaces inclusive for all.
Research backs this up: lighting influences both the measurable (lux levels, colour rendering) and the experiential (mood, productivity). As noted in Applied Ergonomics[i], effective lighting supports both physical and psychological aspects, crucial for individuals with diverse sensory and visual needs.
The Center for Universal Design (USA)[ii] outlines seven core principles that define Universal Design. These principles provide a valuable lens through which to consider how lighting impacts usability, comfort, and inclusion.
The 7 Principles of Universal Design, and the Role of Lighting
- Equitable Use:Design is useful and marketable to people with diverse abilities. Good lighting ensures that everyone, from those with low vision to neurodiverse individuals, can perceive their surroundings safely and confidently. Uniform, glare-free illumination ensures no group is disadvantaged.
Fagerhult’s DTI LED luminaires, for example, offer inclusive light levels and design aesthetics suitable for all users. DTI (Direct to Indirect) is a classic solution that covers the need for focused work and general lighting in the most varying environments. Direct light makes it easier to see and work, and indirect light defines the room, providing positive energy and making us feel good.
- Flexibility in Use: The design accommodates a wide range of individual preferences and abilities.
Adjustability is key to inclusive lighting. Whether it’s dimmable fittings, tunable white colour temperatures, or presence-responsive control systems like Organic Response, adaptable lighting empowers individuals to tailor their environments to their personal needs, whether it be for concentration, calm, or visibility. - Simple and Intuitive Use: Use of the design is easy to understand, regardless of the user's experience, knowledge, language skills, or current concentration level.
Complex control systems can alienate users. That’s why intuitive interfaces and automatic lighting systems are important. Smart sensors that adjust to occupancy and daylight reduce the cognitive load, helping users navigate and use a space confidently, without unnecessary steps or stress. - Perceptible Information: The design communicates necessary information effectively to the user, regardless of ambient conditions or the user's sensory abilities.
Lighting enhances signage visibility, helps define spaces, and can highlight hazards or pathways. High-contrast lighting - such as illuminating doorways, stairs, and handrails - improves spatial awareness for people with visual or cognitive impairments. In retail or public settings, accent lighting can also guide attention and improve orientation. - Tolerance for Error: The design minimises hazards and the adverse consequences of accidental or unintended actions.
Glare, uneven lighting, and harsh shadows can lead to missteps or accidents, especially for older users or people with vision impairments. Consistent, diffuse lighting reduces risks and supports safe movement. In workplaces, corridors, and healthcare environments, Fagerhult’s Double Dynamic Lighting creates gentle transitions and minimises visual fatigue. - Low Physical Effort: The design can be used efficiently and comfortably and with a minimum of fatigue.
Lighting controls and switch placements must be reachable and easy to use. Automated lighting systems – such as Organic Response - that respond to motion or daylight reduce the need for manual interaction, which is ideal for users with limited mobility - Size and Space for Approach and Use: Appropriate size and space is provided for approach, reach, manipulation, and use regardless of user's body size, posture, or mobility.
Lighting should account for wheelchair users and people with walking aids by ensuring no obstructions from lighting infrastructure, for example low-hung pendants or poorly placed wall sconces. Equally, good lighting enhances spatial perception, making it easier for users to judge distances and avoid collisions.
The Fagerhult Approach
We design lighting systems that meet the practical demands of modern environments and support inclusivity. Our solutions support universal design through:
- Consistent, low-glare illumination
- Dynamic lighting that responds to time, use, and users
- Colour and contrast-aware design principles
- Controls that are intuitive and universally accessible
We work closely with architects and lighting designers to integrate lighting strategies from concept to completion, ensuring every environment meets the diverse needs of its users.
To discuss how Fagerhult can help you work within the seven principles of Universal Design, please get in touch.
[i] https://www.sciencedirect.com/science/article/abs/pii/S0360132322008216
[ii] https://universaldesign.ie/about-universal-design/the-7-principles

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Lighting is a complex yet exciting industry, requiring an understanding of everything from how we as people are affected by light, to how we can optimise technical solutions and how we can plan lighting for the future. Based on more than 75 years of experience, we are happy to share our selections and thoughts as well as our sources of inspiration, in order to spread all the possibilities that good lighting has to offer.
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Lighting the Way: Creating Inclusive Retail Spaces
Dave Hughes, Head of Lighting Design at Fagerhult, shares his thoughts on how strategic lighting choices can enhance accessibility, comfort, and the overall shopping experience for everyone. Retail lighting has evolved far beyond its traditional role of simply illuminating spaces, products, or displays. Today, it plays a crucial part in shaping the overall shopping experience, creating an inviting, comfortable, and inclusive environment that works for both customers and staff, and showcases the products housed within. From a design perspective, truly inclusive retail spaces should not only reflect a brand’s identity and aesthetic but also enhance accessibility, wellbeing, and engagement. Thoughtfully designed lighting can make all the difference, influencing mood, navigation, and even purchasing decisions. To explore the role of lighting in fostering an inclusive retail experience, we spoke to Dave Hughes - Head of Lighting Design at Fagerhult - to gain his expert insights on how lighting can help transform retail spaces for everyone. Tell us a bit about your background. I’ve been with Fagerhult for just over eight years, primarily as a Retail Design Manager, and I recently stepped into the role of Head of Lighting Design. Before that, I spent over 11 years at iGuzzini, progressing from a Junior to a Senior Designer. I also have a background in product design, which definitely complements my current role. What does inclusivity mean for you, in your role? Inclusive lighting is about recognising and responding to the diverse needs of individuals, creating spaces that are welcoming, functional, and emotionally enriching for everyone. You can’t, therefore, take a one-size-fits-all approach, as what works for one person may not be suitable for another. What kinds of conditions do you take into account when considering lighting solutions for inclusive retail environments? We consider how lighting can best support a wide range of needs, from people with disabilities, people with health conditions, neurodivergent conditions, people with sight loss, as well as older customers. This is why there isn’t one, single recommended approach. For instance, someone with autism may prefer calm, low-light environments, while an older shopper may require higher light levels to read clearly. Balancing those needs in one space, like a busy bookstore, can be a challenge. We’ve worked on projects specifically aimed at supporting neurodiverse individuals, including those with autism. In one case for a major banking group, we collaborated with a charity to better understand the needs of autistic customers. We walked through a branch together, and they highlighted specific lighting triggers, such as areas that were too bright, high in contrast or glare, which could cause discomfort or distress. Based on their feedback, we provided tailored recommendations to help create a more supportive environment. It’s encouraging to see businesses increasingly aware of the diverse challenges customers may face and actively seeking ways to reduce those triggers through thoughtful design. What are the core principles you follow for inclusive lighting design? Reducing glare and avoiding high contrast is key. We advise a softer light scheme to avoid this. Sensory or breakout rooms are also starting to appear in retail spaces. These quiet, personalised spaces often feature adjustable lighting. They’re still relatively rare, but they can be a valuable addition for creating more inclusive and supportive environments. 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